Frequently Asked Questions
Everything about the FLORA flower vending machine
Answers to the most common questions about costs, technology, configuration, locations and service.
01 How much does a FLORA flower vending machine cost?
Swiss prices on request. The payment terminal and training are included. Delivery with positioning and assembly is an additional one-time charge; remote monitoring is an additional monthly subscription. The individual offer specifies all amounts.
02 How can I purchase a FLORA flower vending machine?
Sales in Switzerland have not started; orders are not yet being accepted. Direct purchase is the intended sales model. Prices and project services will be specified in an individual offer during later project planning. We do not currently offer leasing, financing or rental. You can register your interest without commitment.
03 What are the ongoing operating costs?
Running costs include energy, flowers and packaging, any location rent, payment processing, connectivity and time for replenishment and care. Remote monitoring is an additional monthly subscription. Actual costs depend on the location, use and agreements; we do not quote standard monthly estimates. Model power ratings are not measured energy consumption.
04 How does the climate control work?
Each FLORA module has independent climate control. Temperature between 2 and 8 °C and humidity between 70 and 85 % are regulated automatically, at outdoor temperatures from -20 °C to +45 °C. This allows different climate zones within the same machine. Deviations from the configured settings trigger push or email alerts through the monitoring platform, helping you respond promptly and limit flower losses.
05 How does the integrated advertising display work?
The integrated 15-inch display (1080 × 1920 pixels, portrait) presents seasonal offers or partner advertising. Manage content through the monitoring platform. Remote monitoring is an additional monthly subscription. Advertising income depends on your agreements with advertising partners.
06 Which payment methods are supported?
FLORA accepts Visa, Mastercard, Maestro, Apple Pay and Google Pay. The payment terminal is integrated into the machine; no additional external terminal is required. Customers pay by card or contactlessly. Transactions are available through the monitoring platform, including revenue statistics, daily summaries and seasonal comparisons.
07 What can I configure in the online configurator?
The FLORA online configurator enables a complete individual configuration of your flower vending machine before production. You choose: number of modules (1 to 4), compartment widths and quantities per module, variants (large top/bottom, wider left/right), accessories per compartment (turntable, revolver, tilt mechanism), housing colours for upper section, lower section and electronics housing from the available palette, electronics position (left, right or between modules), and an optional protective roof. You can save up to 5 different configurations and submit them directly with your inquiry, including all technical specifications and a visual preview.
08 Can I customise the housing and branding?
Yes - the FLORA flower vending machine is designed for complete individual branding. In the configurator you choose housing colours from the available RAL palette for the upper section, lower section and electronics housing. Additionally, custom RAL colours, lettering, printing and stickers are possible - ideal for presenting your machine in the corporate colours of your florist or garden centre. The integrated 15-inch advertising display can also be fully managed with your own content. The details of individual branding are worked out together with you in a consultation.
09 Can I expand the machine later?
Yes - FLORA is modularly built and designed from the ground up for subsequent expansion. You start with a FLORA M1 (1 module) and can expand to M2, M3 or M4 later. This is particularly useful if you want to test a location first and then increase the capacity of your flower vending machine on success - without buying a completely new device. Module expansion is carried out through FLORA service. When making your initial purchase, we recommend planning and saving several expansion stages in the configurator so the upgrade later runs smoothly.
10 Which locations are suitable for FLORA - and do I need a roof?
The FLORA flower vending machine is suitable for a wide range of indoor and outdoor locations: florists and garden centres (sales outside opening hours), shopping centres, clinics and hospitals, airports, train stations, petrol stations, cemeteries and memorial sites. The construction with stainless steel interior, toughened glass and powder-coated exterior is designed for year-round outdoor operation at -20 °C to +45 °C. For outdoor locations we recommend the optional protective roof, which guards against weather effects such as rain and direct sunlight. For indoor installation it is not required. The roof can easily be added in the configurator.
11 How often does the machine need to be refilled?
The refilling frequency depends on location, demand and how long the flowers remain fresh. Busy locations or the days before holidays may require more frequent refilling. The FLORA monitoring platform shows stock levels and can notify you when stock is low. Check the flowers and machine regularly on site and plan refills around actual sales.
12 What happens in case of a fault? How are warranty and service handled?
FLORA machines have a 1-year standard warranty. Service coverage, on-site support and response times for Switzerland are specified in the individual offer. Remote monitoring is an additional monthly subscription.
13 Can I see the machine in action before buying?
Yes, a viewing of an existing FLORA machine in Slovenia can be arranged. Images in the online configurator are AI visualisations of possible configurations, not photos of real machines. Photos of real installations will be added when available.
14 How long does delivery take - and when are first installations possible?
Production, delivery and assembly are coordinated for the specific location. The individual offer specifies the project schedule for Switzerland.
15 What happens after my inquiry?
Sales in Switzerland have not started. Send a non-binding inquiry for your location or preferred configuration. We record your interest; personal replies and individual offers are not currently provided. An inquiry is not an order.
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